Return Policy
Revylle Return & Refund Policy ๐
At Revylle, customer satisfaction is our priority. If you're not happy with your purchase, we offer an easy return and refund process.
1. Return Eligibility
You can request a return or replacement if:
โ
You received a damaged, defective, or incorrect product.
โ
The product is unused, in its original packaging, and with all accessories.
โ
The return request is made within 7 days of delivery.
๐ซ Returns NOT accepted if:
โ The product is used, damaged due to misuse, or missing original packaging.
โ It is a non-returnable item (like personal care products, hygiene items, or customized products).
2. How to Initiate a Return?
๐ Step 1: Email us at support@revylle.com or message us on WhatsAppย ย within 7 days of receiving your order.
๐ Step 2: Share your Order ID and clear images/videos of the issue.
๐ Step 3: Our team will verify the issue and approve your return.
๐ Step 4: A pickup will be scheduled, or you may need to self-ship the product.
3. Refund Process
๐ณ For Prepaid Orders: Refunds are processed within 1-2 business days after return approval.
๐ฐ For COD Orders: Refunds are processed via UPI or bank transfer within 4-5 business days.
๐ข Note: Shipping charges (if any) are non-refundable unless the return is due to a mistake on our end.
4. Exchange Policy
๐ If you want a replacement instead of a refund, we will ship the new product after receiving the returned item.
5. Contact Us
๐ง Email: support@revylle.com
๐ WhatsApp: +91 6396574167
Weโre always here to assist you! ๐
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